Help

FAQ

If the following does not resolve your issue, please contact us.

A 'communication error has occurred' message appears.

Please try the following actions. If the problem persists, the server may be busy. Please try again later.

・Try at a location with good reception.
・Switch network connections (Wi-Fi/4G).
・Turn the device power ON/OFF.

Is there a difference in game content between the Android and iOS versions?

The game content is the same.
You can enjoy the game on both Android and iOS versions.

I accidentally used an item.

Items used up through your own actions cannot be returned.

I purchased an item by mistake.

We do not offer refunds or credits for purchased items.

Can I play without an Internet connection (offline)?

You will need an Internet connection to play.

I have not received a reply to my inquiry.

We respond to inquiries in order of receipt, so it may take several days to respond to your inquiry.

*We generally respond to all inquiries, but there may be cases where we cannot respond depending on the content.
*If you have set specific email server domain restrictions, please make sure that emails from 'support@hyderun.com' are allowed.

I cannot find the item I won in the gacha. The app crashed during the gacha play.

The items will be reflected correctly even if the application is closed during the gacha play or if the gameplay is interrupted.
Please check the item list again.

The game data download is not completed.

Please try the following actions:

・Try at a location with good reception.
・Switch network connections (Wi-Fi/4G).
・Turn the device power ON/OFF.
・Increase the available storage space.
・Close any other applications that are running.

How do I save my game (data storage)?

Your data is automatically stored on the device or server.
Therefore, there is no need for customers to save their own game data.

Where can I download the game?

You can download it from the following website.

▼For iOS device users
You can download it from AppStore.
App Store：https://apps.apple.com/us/app/hyde-run-en/id6472298230

▼For Android device users
You can download it from Google Play Store.
https://play.google.com/store/apps/details?id=jp.ne.phoenixx.enhyderun

Is game play free?

App download and gameplay are basically free.
*Some in-game content is available for a fee.
*Please note that you are responsible for all and any network charges when downloading the app as well as during the gameplay.

Can I post in-game screenshots and play videos on X (Twitter) and blogs?

Yes, you can. Please post them with "#HYDERUN".

I cannot start a stage.

You need power to start a stage.
If you do not have enough power, please use the item "Power Recover" to recharge or wait for the full recharge at 4:00am JST and 4:00pm JST every day.

The stage is too difficult to clear.

If you fail, you can use the item "Continue" to recover from your last position of the stage with max energy.

Can I restart a stage from my last position of that stage?

You can pause the stage by pressing the button displayed in the upper right corner.
*If you selected "No" at "Do you want to resume?", your power will be lost and the game will end.
*If you exit the application, you will return to the title screen, but your power and items used before the run (except for continue) will not be lost.

How do I recharge the power?

Power fully recharges at 4:00am JST and 4:00pm JST.
Depending on the user's environment, power recharge may be delayed by up to an hour.
*Power can also be recharged using the item "Power Recover".

What are the recommended system requirements for the game?

You can play on smartphones and tablets equipped with iOS or Android OS. The recommended system requirements are as follows:

■iOS - iOS 13 or higher
■Android OS - Android 8.0 or higher

Please note that even if your device meets the recommended system requirements, the app may not function properly depending on your device's specs.

Can you give me more information about upcoming updates and events?

Please check our official announcements and official X(Twitter) for more information on future updates.

Do I need to register as a member?

There is no need to register as a member.
Just install the app and you can play the game right away.

The game is running slow/lagging.

Please try the following actions:

・Go to the 'Settings' within the game and set the image quality to 'Low'.
・Turn the device power ON/OFF.
・Increase the available storage capacity.
・Close any other applications that are running.

Suddenly the sound comes on/no sound.

For issues related to sound, please check the following:

・Go to the 'Settings' menu within the game and verify the sound settings.
・Check if the device is in silent mode.
・Check the volume settings.
・Check if headphones or other external devices are connected.
・Restart the app.
・Restart the device.

I cannot update to a newer version.

Please try updating from the store according to the operating system used on your device.
Also, please check your device's free space as it may be insufficient.

Can I play the game from outside of Japan?

Yes, you can. You can play from outside of Japan.

I would like to change my device. Can I transfer my game data?

Data transfer is possible. After issuing a transfer code via 'Issue Transfer Code' under "Support" in the main menu, start the game on your new device and enter the following from 'Data Transfer' at the top right of the title screen:
・Player ID (noted at the top left of the title screen)
・Transfer code

How do I get the costumes?

Costumes distributed for a limited time can be received from the in-game "Mail".
Costumes that are available for sale can be purchased from the in-game "Shop" screen.

Do costumes and items have an expiration date?

Costumes and items do not have an expiration date.

What payment methods can I use to purchase costumes and items?

▼For iOS device users:
You can make purchases using the payment methods registered with your Apple ID.

▼For Android device users:
You can make purchases using the payment methods displayed in the Google Play Store.
If you have any questions regarding changing your payment method or how to make payments, please contact Apple or Google depending on your operating system.

I purchased a costume or item, but it doesn’t show up.

Due to the effects of your usage environment, there may be a delay in reflecting costumes and items in the game.

・Restarting the game may cause the changes to be reflected.
・Returning to the shop may also cause the changes to be reflected.

About "HYDE RUN"

What kind of game is "HYDE RUN"?: Run through the world of NEO TOKYO alongside in cool parkour action with HYDE! That's what the high-speed running action game 'HYDE RUN' is all about.

As part of the celebration of HYDE's 20-year solo career, not only in Japan but worldwide, HYDE himself supervised the production of the entire app. With motifs inspired by HYDE's live performances, playing the game allows you to immerse yourself deeply in HYDE's world.

The game offers simple and easy controls for you to experience the cool running action, and since the courses change every time you run, you can enjoy playing the game repeatedly. Additionally, you can customize your own room using room items collected during the running game, and enjoy HYDE's messages and voices through items, photos, and posters all related to HYDE.
Can I play "HYDE RUN" for free?: Yes, you can enjoy most of the content for free. All courses and most of the room items can be obtained for free. However, there are some items that can only be obtained for a fee, and there are some consumable items that you need to pay for to make your races more efficient.
What is the purpose of playing "HYDE RUN"?: Let's run with HYDE and collect crystals and room item pieces. The collected crystals can be exchanged for room items at the Crystal Exchange. Room item pieces, which occasionally appear mixed with crystals, become valuable room items when you collect a certain number of the same ones. (Room items are similar to furniture.)

Decorate your "My Room", where HYDE is hiding, with the collected room items. Among the room items, there are those where you can listen to HYDE's voice and see HYDE's photos. Let's collect a lot of items to decorate the room luxuriously and also collect original content such as HYDE's voice and images.

How to enjoy playing

What should I do at first anyway?: First, let's go for a run!

You can proceed to the run by selecting the course and items from the "RUN button" at the bottom center of the main screen. Depending on the results of your run, you will be able to run in to a gacha, where you will collect crystals and room item pieces.
Let's try to run!: Runs are started from the "RUN button" at the bottom center of the main screen. The normal courses are for beginners and the rare courses are for advanced players. Once you get used to the game, you should mainly play on the Rare Courses.

In Run, you flick the screen to change the course, jump, avoid or overcome obstacles, and reach the goal. Please refer to the "About Run" section for detailed instructions.

In this game, obstacles are there not only for you to have a chance to avoid them, but also a chance to perform cool parkour actions. This is called "COOL Trick". Do not just run, but do more "COOL tricks" to achieve cool running action!
Collect room items!: Room items are like furniture. They include desks, chairs, sofas, chests, lamps, pictures and posters for the walls, accessories that can be placed on the desk, and room designs that can change the floor and wallpaper of the entire room. By collecting these items and placing them in the room, you can decorate the room more luxuriously.

Ordinary room items (★1-★2) can be obtained by exchanging crystals at the Crystal Exchange, but rarer room items (★3 or higher), which are more valuable, can only be obtained by collecting a certain number of room item pieces that appear from the gacha.
Collect rarer items!: Rare room items (★3 or higher), which are more valuable, can only be obtained by collecting a certain number of room item pieces that appear from the gacha. (With the exception of a few, they cannot be obtained from the Crystal Exchange.)

Room item pieces can be completed into a room item, that can be placed in a room, by collecting "10 pieces" for ★3 room item pieces and "5 pieces" for ★4 room item pieces. By collecting more pieces, you can unlock HYDE's message and voice hidden in the item.
Play for a discount by watching the video! (1) - Main screen: The video ad viewing banner is displayed in the upper left corner of the main screen. By watching video ads from here there, you can receive items determined by the day of the week. (There is a limit of one viewing every 12 hours, and the number of views will be reset at 4:00am/4:00pm JST every day.)
Play for a discount by watching videos! (2) - At the start of a run: A button for watching video ads is displayed below the item selection icon at the start of a run. By watching the video ad from here there, you can get that item for free. (There is a limit of one viewing every 12 hours, and the number of views will be reset at 4:00am/4:00pm JST daily.)
Play for a discount by watching videos! (3) - At the time of gacha results: A button for watching video ads is displayed on the gacha results screen. By watching the video advertisement from here there, you can play the gacha one more time under the same conditions. (There is a limit of one viewing every 12 hours, and the number of views will be reset at 4:00am/4:00pm JST every day.)
Play for a discount by watching the video! (4) - When the game is over: A button for watching video ads is displayed on the game over screen during races. By watching the video ad from here there, you can recover from Game Over with 1 life only once per race. (The number of times you watch the video ad will be reset after each race.)

About the Run

What is the power needed for the run?: You need power to go for a run. Power is indicated by a green gauge at the bottom of the RUN button on the main screen (or at the top of the Course & Item Selection window when starting a run). A certain amount of power is consumed each time you run, and when it reaches zero, you will not be able to run anymore.

The normal course consumes "1" power, and the rare course consumes "2" powers. All consumed power will be automatically recharged twice a day at 4:00am and 4:00pm JST. Power can also be recharged with the "Power Recover" item. (The amount of recharge depends on the type of Power Recover item).
About Course Selection for the Runs: At the start of the run, the course is selected. Normal courses are for beginners, with shorter courses and lower difficulty levels. Rare courses are for advanced players with some experience and are longer and more challenging.

Note that there is a difference in the amount of power required for the Normal Course and the Rare Course. Rare courses consume more power, but the expected rewards from the post-race gacha are higher.

Also, the course content of the run is not the same each time, but the course configuration is randomly changed each time you choose it.
About the item selection for the run: At the start of the run, you can choose to use an item. Items include "Note Gain," which increases the number of notes earned on a run, "Barrier," which nullifies damage taken during a run, and more. Note that some items of the same type have different amounts of the effect.

Note that there is a limit of two items per race that can be used in a run (you can only use one item of the same type).
How to play the run game (controls)?: Once you start, HYDE will automatically start running. During the run, you can perform primarily three types of actions using screen flick gestures:

【Left/Right Flick】~ Move left or right between lanes (input COOL trick actions in specific gimmicks)

【Up Flick】~ Jump (input COOL trick actions in specific gimmicks)

【Down Flick】~ Slide (input COOL trick actions in specific gimmicks)

Additionally, there are special maneuvers: mid-air lane changes with left/right flicks while jumping, and rapid descent & landing slide with a downward flick while jumping.
Basic techniques on the run - COOL tricks: In this game, obstacles are not just something to avoid; they also present opportunities to perform cool actions. We call these 'COOL tricks.' When a 'COOL trick' is executed, HYDE's body lights up brightly as he performs even more dazzling actions.

There are also benefits to doing 'COOL tricks':
・Earn a large number of notes each time you do a COOL trick (when acquiring COOL notes).
・Gain more hearts each time you do a COOL trick (similar to experience points).

Rather than just avoiding obstacles, actively using gimmicks to perform numerous COOL tricks will lead to earning more rewards.
Collecting notes on the run: The course during the run is filled with many notes. It's important to collect as many notes as possible while running because collecting more notes increases the number of times you can spin the gacha after the run.

There are two types of notes: 'regular notes' that you can collect just by picking them up, and 'COOL notes' that can only be obtained by doing COOL tricks. You cannot pick up 'COOL notes' nor absorb them with magnet items; you can only obtain them by doing COOL tricks on the spot.

To collect many notes, it's essential to choose courses where notes are placed and to consistently do COOL tricks. Both are necessary strategies.
Collecting hearts on the run: Hearts function like experience points, and the more COOL tricks you do during the run, the more hearts you can earn.

The hearts you earn are settled after the run, contributing to an increase in your 'HYDE Rank.' For more details about the HYDE Rank, please refer to the section titled "About HYDE Rank".
Gimmicks during the run (1) - Volt gimmick: "Volt action" is a chance for a low gimmick that HYDE can jump over. This is the most basic gimmick of the course.

The Volt gimmick can be overcome in a spectacular manner along with the Volt action by performing a well-timed [Up Flick] action in front of it.
Gimmicks during the run (2) - Roll gimmick: Gimmicks such as HYDE sliding under and dodging are opportunities for [roll action]. Even if the obstacle looks like a wall at first glance, determine if a note is placed underneath it.

Roll gimmicks can be dodged with a sliding action and a brilliant dodge by performing a well-timed [down flick] in front of them.
Gimmicks during the run (3) - Wall run gimmick: If you see a series of arrows on the wall, that is an opportunity for a 'wall run action'.

Perform a [left flick] or [right flick] operation toward the wall at the right time in front of the wall run gimmick. If the action is successful, you can then continue to run along the wall in a spectacular manner. If you want to get off the wall, during that wall run, press【Up Flick】(Jump) or【Down Flick】(Deep Flick) to get off the wall.
Gimmicks during the run (4) - Climb-up gimmick: If a seemingly high wall is standing in your way, but there is an arrow displayed on it, you have a chance for "climb-up action".

By timing the [Up Flick] action toward the wall where the arrow is displayed, you can climb over that wall in a spectacular manner with the Climb Up Action.
Gimmicks during the run (5) - Flying gimmick: When you see a gimmick that looks like a giant fan, that's your chance for 'flying action'.

Simply pass over the gimmick and HYDE will automatically be blown far up into the air.
Gimmicks during the run (6) - Item gimmicks: There are also item gimmicks in which special items are placed in the course and are triggered by acquiring them.

The "MAGNET" item automatically absorbs surrounding notes for a certain period of time from the moment it is acquired. Note, however, that 'COOL notes' are not affected by this item.
About pausing during a run: You can pause the game by tapping the pause icon in the upper right corner of the screen during a run. You can then tap the "Resume" button to resume your run, or the "Exit" button to end your run and return to the main screen.

Please note that if you "Quit" in the middle of a run, the power and items consumed in that run will not be restored. (Items used in the run are displayed in the pause window).
About damage and game over during a run: If you fail to use the "COOL trick" to get over an obstacle during a run and hit it or hit a dead-end wall, you will be "damaged" and your life will be reduced by one. The number of lives is always displayed in the upper left corner of the screen during the run, so please pay attention to the number of lives you have left.

If your life is reduced to zero due to all the damage you acquired, the game is over.
On continuity in a run: If the game is over, you can also return to the run again from there by using certain items (or by watching video ads). In order to get the reward that awaits you after you reach the goal, please do not give up in the middle of the run and help HYDE!

If you continue, you will not lose the items you used at the start of the run, nor the number of notes you have earned up to that point.

About Gacha

What is gacha?: "Gacha" is the ability to use the notes earned in a run to turn a gacha. The number of times you can turn the gacha is determined by the number of notes you have earned, the number of lives remaining at the goal, the note-gain items you have used, and other factors.

Depending on the number of times you turn the gacha, you will receive either crystals or room item pieces. Room item pieces are the source of more valuable and rare room items, and by collecting several of these pieces, you can complete a room item with a higher rarity. Crystals can also be used to exchange ordinary room items and other items at the Crystal Exchange.

For more information on what you can earn, go to the in-game "Menu" > "Gacha Offer Percentage".
Earning crystals in gachas: Gachas mainly offer crystals. In rare cases, you can also win a large quantity of crystals (large) as a prize.

Crystals can be used in the Crystal Exchange and can be exchanged for regular room items and some other items. The lineup of items at the Crystal Exchange is subject to change, so check back often.

The maximum number of crystals you can possess is 99,999,999.
Acquiring Room Item Pieces in the gacha: Room item pieces can be acquired in the gacha on rare occasions. Room Item Pieces are used to acquire more valuable and rare room items that cannot be obtained from the Crystal Exchange.

Room items are completed when the required number of room item pieces of the same type are matched. Please note that room items cannot be completed unless they are of the same type.

Even after the room item pieces are completed, you will need to collect more room item pieces to unlock the hidden HYDE messages and voices sounds.

Please note that if you acquire more room item pieces that you have already completed, they will automatically be converted to crystals when you acquire them.
Other ways to obtain room items: It may take some time to collect room item pieces that can be acquired through the gacha. In such cases, collect room items that can be exchanged for crystals at the Crystal Exchange first.

The more you repeat the run, the more crystals you can collect quickly, so we recommend prioritizing the exchange at the Crystal Exchange.

About Rooms

What is Room?: The room is also referred to as "My Room." It serves as your personal space and a hideout for HYDE. By collecting room items, you can customize it to your liking. Many room items are associated with HYDE, allowing you to immerse yourself in memories or enjoy HYDE's messages and voices sounds hidden in some of those items.

From the room screen (viewing mode screen), you can do three main things:

"Rearrangement": Arrange and modify the placement of room items.
"Item List": View a list of room items.
"Costume Change": Change HYDE's outfits.
What are the Room Items?: Room items encompass everything that can be displayed in the room. There are various types of room items. Refer to the "Types of Room Items" section for details.
Types of Room Items: Room items are classified based on where they can be placed:

"Floor Use Items": Items commonly placed on the floor.
"Desk, Chair, Sofa": Desks, chairs, and sofas placed on the floor.
"Rug": Mats placed on the floor.
"Tabletop Accessories": Special items placed on desks.
"Ceiling Use Items": Mostly lamps placed on the ceiling.
"Wall Use Items": Items commonly placed on walls.
"Wall Hanging Panels": Special items like photos or posters placed on walls.
"Room Design": Design elements for the entire ceiling/wall/floor of the room.
Note that "Tabletop Accessories" can only be placed if there is a desk, and "Room Design" is a setting for the entire room, so only one can be placed at a time (placing a new one will replace the existing one). Also, please note that HYDE himself in the room is considered a floor item.
Touch Reaction of Room Items: Tap the room items placed in the room on the room viewing screen!

You can see HYDE's reactions to all room items. Some of them are room items that HYDE is deeply attached to, and you can enjoy reactions with HYDE's own special real voice.
Room screen zoom-in/out feature: The room screen can be zoomed in/out by tapping the magnifying glass icon on the screen.
Room Screen Photography and SNS Social Media Posting Function: The room screen can be photographed by tapping the "camera icon" on the screen. The captured image can be shared on Social Media, so after taking a picture, you can post it on your favorite Social Media network using the OS functions.
Room screen floor switching function: When the "Room Expansion" item is obtained, a new floor is added to the room. Press the triangular buttons above and below the "ROOM" display to switch between floors. Room items can be placed on each floor. The same room item cannot be placed on multiple floors.
BGM setting function for the room screen: BGM can be set for the current floor by tapping the "BGM Setting Icon" on the room screen.
BGM can be obtained in exchange for "BGM Tickets".
Room Decor (1) - Adding Items:: Selecting "Room Decor" from the room screen will take you to the editing mode where you can rearrange room items. Press the "Add" button at the bottom of the screen. A list of currently available room items for placement will be displayed, from which you can choose the items you want to add.

Changes made here will also be reflected on the main screen.
Room Decor (2) - Switching Views:: There are four types of views: "Overall View," "Floor View," "Wall View," and "Ceiling View." Switching views makes it easier to see the room items in each placement area. Use "Overall View" to see the entire room or when you want to change the room design.

After selecting the room item you want to place, the view will automatically switch to the corresponding view for that item.
Room Decor (3) - Moving and Placing Items:: After pressing the "Add" button and selecting a room item, you will enter the screen to place the room item.

Drag the room item to the desired location for placement. If other room items obstruct placement, guide display will turn red.

Additionally, if you can rotate the room item, a "Rotate" button will appear in the lower right corner of the screen. Pressing the rotate button will rotate the room item 90 degrees clockwise each time.

Finally, press the "OK" button to confirm the placement.
Room Decor (4) - Storing Items:: If you want to put away (store) room items, select the room item during editing mode and then press the "Storage" button.
Please note that only one room item can be stored at a time. Also, HYDE himself and the room design cannot be stored. (Room design can only be changed, please refer to the section "Room Decor (5) - Changing Room Design" for details.)
Room Decor (5) - Changing Room Design:: Be aware that room design, which can change the entire room, is a bit unique.

You can only have one room design (per floor) at a time. Adding a room design from the "Add" button will result in a change, not an addition. (The original room design will be stored.)

If you store the room design, the default "Concrete Wall" room design will be applied. (This room design cannot be stored.)
Room Item List:: In the "Room Item List," you can check all currently available room items and room item pieces that can be obtained.

"Completed Items" - Room items that you currently own and can be placed in the room.
"Incomplete (Pieces)" - Items you currently own but cannot yet place in the room because they are in pieces.
"Not Obtained" - Items that are currently available but you have not acquired yet.
Changing Clothes in the Room (1) - Changing Outfits:: From "Change Clothes," you can change HYDE's outfit. Changing HYDE's outfit will be reflected on both the room screen and the running game screen.
Changing Clothes in the Room (2) - Acquiring Outfits:: HYDE's outfits can be purchased from the shop screen. Additionally, other acquisition methods will be introduced in the future, so stay tuned. Check your emails and other sources for updates.

About HYDE Rank

What is HYDE Rank?: The "HYDE Rank" serves as a measure of the "affection" towards HYDE in this game. It's like an indicator to gauge your sentiment towards HYDE. You can earn hearts through various actions in the game, and as you accumulate hearts, your HYDE Rank will increase.
How to Increase HYDE Rank?: To increase your HYDE Rank, you can earn hearts through the following actions:

・Repeating runs: Perform more COOL tricks during runs.
・Collecting room items: Unlock hidden HYDE messages and voices sounds.
Receiving HYDE Rank Rewards: Tap the emblem part of "HYDE RANK" at the top of the main screen to display the HYDE Rank screen. From this screen, you can check the rewards unlocked and tap them to receive them. Always make sure to check it whenever your HYDE Rank increases.
HYDE Rank Cap: There may be a cap on HYDE Rank. If your HYDE Rank has reached its limit (no higher rank is displayed on the HYDE Rank screen than your current rank), earning more hearts will not increase your HYDE Rank any further.

For information about the HYDE Rank cap, please refer to announcements from the game's operators.

About the Shop

Shop Items: At the shop, you can purchase useful items mainly for use in the run. In addition to individual item sales, there are various lineups available, including greatly advantageous set items prepared for beginners and sale items that offer savings for bulk purchases.

Also, you can purchase valuable contents available only at the shop, such as "HYDE's outfits", so be sure to check it out!
Purchasing at the Shop: Most of the items at the shop are paid contents that requires payment to purchase.

Additionally, there is free contents available at the shop that changes daily.
(Content changes daily at 4:00 AM JST.)
Be sure to check the shop every day!
Inquiries Regarding Purchases: For inquiries regarding purchases, please fill out the designated form by pressing the menu button from the main screen, then selecting "Support" > "Inquiries".

About the Crystal Exchange

Crystal Exchange Items: At the Crystal Exchange, you can exchange crystals obtained from the gacha for the following items:

"Standard Items" - Convenient consumable items usable in runs or gachas
"Original Items" - Low rarity room items or room designs
"Premium Items" - High rarity room items
Since room items are available exclusively here, be sure to exchange your crystals as they accumulate!
Limits on Exchange Frequency: Some items have a daily exchange limit. The exchange limit resets every day at 4:00 AM JST.
About Updates to the Product Lineup: In the "Original Items" category, new items may replace purchased items in the lineup. Be sure to check the Crystal Exchange frequently!

About Emails

About Emails: When you tap the mail icon in the lower right corner of the main screen, you can check your emails. There are two types of emails: announcements and, gifts from the management, and special messages or gifts from HYDE.

To receive a gift, select "Receive" on the mail content screen.

Please note that some gifts have expiration dates, so be sure to check and receive them within the specified period.
Regarding Gift Reception Deadlines: Please be aware that gifts attached to emails have expiration dates. If you do not open the gift within the specified period, the items will be automatically deleted and cannot be retrieved.

About Menu

Items: Check the number of consumable items and crystals you currently own.
Settings: You can change game settings such as graphics and sound.
If your device experiences lag, try switching to "Low Quality" in "Graphics" after the tutorial and saving. This may help improve the game performance.
Gacha Odds: You can check the contents available for acquisition in the gacha.
Official Information: You can view official information from the management. This will open in a separate browser app.
Help: You can access helpful information. This will open in a separate browser app.
Support: In Support, you can access "Inquiries," "Generate Transfer Code," "Terms of Use," "Rights Notation," "Privacy Policy," and "Gacha Odds."
Generate Transfer Code: You can generate a "transfer code" to transfer your current data to another device. Input this transfer code and your player ID on the title screen of the new device under "Data Transfer" to transfer your gameplay data to that device.

Please note that transfer codes expire (valid for 30 days after issuance).
Even after generating a transfer code, your gameplay data will automatically update to the latest version when you log into the app.
Be sure to save the screen displaying your player ID and transfer code, such as by taking a screenshot.
Do not share or disclose your transfer code to third parties.
Announcements: You can check announcements displayed within the app.
Event Check-in: By performing event check-in from specific event venues, you can acquire wonderful game items exclusive to the event.
Event check-in is only available within a certain period before and after the event from the event venue or its vicinity.
To perform event check-in, enable location usage on your device.
If event check-in is not working correctly, ensure that location usage is enabled on your device, and try performing event check-in from a location close to the event venue.
Positional information may not be accurately obtained underground or inside buildings.
Try again from a location with better reception, such as outdoors or near a window.
Login Bonus: You can check the status of item reception for ongoing login bonus events.
Back to Title: Returns to the title screen.